SyteLine Application Support

Our friendly and knowledgeable customer support team is your caring, responsive, and reliable resource who’ll make you feel glad you called

When you need immediate help with Infor SyteLine ERP (CloudSuite Industrial) or Lake products for SyteLine, it’s gratifying to speak with people who are calm, understanding, responsive — and capable of quickly resolving the issue.

Whether your problem is a power failure right at month-end, a mistake made at an inopportune time, or simply the need for an answer to a challenging question, we understand the importance of keeping your business running and the impact technology has on your organization.

The Lake Companies provides the knowledge and expertise to solve simple and complex technology issues, via a host of support methods:

• Call our dedicated support staff — experienced in software, hardware and operating systems.
• Email your questions and issues directly to support@lakeco.com.
• Web:
  • Remote Support Services will diagnose and resolve issues directly on your systems.
  • Knowledge Base Support provides round-the-clock access to our software knowledgebase.
• Onsite support is invaluable when talking cannot solve the problem or if Murphy’s Law hits you with the unexpected.

Our philosophy: Nothing is more important than a user or system that’s down. We want to help your manufacturing business operate at optimal efficiency.