OnTrak
Self-Paced, Online Training
It is no secret most applications provide much more functionality than the average company will initially deploy. Best-in-class organizations adopt the practice of phased implementation. They simplify the change process on their staff by implementing capabilities critical to go-live, which provide the fastest ROI today. Then they return in later phases to add additional features extending their benefits, driving organizational efficiency and competitive differentiation.
With OnTrak, you train when you are ready, whether at home or the office.
The challenge lies in the convenience and cost of doing this. Implementation consultants don’t always carry the same knowledge and experience. Occasionally, your preferred consultant isn’t available as they are involved in other engagements. There is always the process of finding available time in all stakeholders’ schedules. Many times, there are long delays until you get the person you really want to assist with the training and implementation. Travel costs, such as lodging and other expenses, keep going up, all of which add to the consulting fees. Bottom line is training is expensive and impacts the ability of the organization to do business. Somehow there must be a better way.
There is a better way and it is called OnTrak. OnTrak is your path to successfully implementing any of The Lake Companies products for Infor SyteLine ERP. OnTrak gets you fully operational at your convenience and on your schedule. OnTrak’s secret to success is dramatically lowering the cost of training and includes application setup, and training. This all is accomplished without any need for on-site implementation consultants.
OnTrak consist of the following:
Online Training – Created by product experts
- Online training made specifically for each product
- Unlimited user subscription at no extra cost
- Included with maintenance and support
- Professionally prepared training videos that are impactful, concise and complete
- Managed content so every individual can progress at their own pace and convenience
- Training is ready whenever you are, whether at home or the office
- Only a click away from all relevant supporting documentation, illustrations, templates, etc. Implement the functionality desired now and always come back to take advantage of other capabilities later
- Instantly receive new bonus content as well as training for enhancements that are constantly added to the products
- Training content made specifically and uniquely for administrators as well as for users
- Product capabilities for the newest releases and latest versions continually added
- Bonus lessons for tips and tricks not found anywhere else
- No travel or onsite consultant costs, no waiting for a services person to become free, no rescheduling, etc.
- Available at the convenience of each user and can begin immediately
Downloads – Update at your convenience
- Available to administrators
- Training and documentation provided through OnTrak
- Stay current with your standard product version
- Included with maintenance and support
OnTrak automates the entire training process in a convenient, self-paced, or group training environment. It’s always available the moment you need it.
